Common Questions and Problems

• Resetting Your Password
• Submitting a Support Ticket
• Purchasing Additional Points
• Spending Points on Amazon
• Trouble Locating Gift Cards on Awardco
• Locating Your Order Tracking Information
• Return, Cancel, or Refund an Amazon Order
• Birthday Award Automation
• Using Filters in Recognition
• Classic Recognition Programs: How to Create Core Value Hashtags
• How to Recognize and Award Points
• How to Change Employee Email, Password, and Username
• Managing Budgets
• Funding Your Account
• Awardco Classic: Funding Your Account