Spending Points on Amazon Follow

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5 comments

  • Joe DeHaven

    When I log into awardco and select Amazon, I enter the specific item (copied from Amazon) and do not see the item i want.  This is happening with a number of products.

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  • Keith Kessler

    When I log into awardco and select Amazon, I enter the specific item (copied from Amazon) and do not see the item i want.  This is happening with a number of products.  Yes.  Happening to me also.

    What is awardco using as a filter on Amazon offered products.  The products are listed as shipping from an Amazon Fulfillment location but they do not show up in an awardco search.

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  • Nick Frazier

    Keith and Joe,

    Great question. The Amazon portal in the Awardco platform only displays items that are warehoused with Amazon. Any items that are sold through the Amazon Marketplace (stores that sell their product on the Amazon site) will not be displayed in the Awardco platform. This is because these sellers often do not offer the same guarantees as to the quality of the product and are not bound by Amazon's 30-day return policy. I hope this helps! Please contact our Support team at support@awardco.com with specific questions about your redemption experience. 

    - Awardco Support

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  • nate ford

    I have an amazon item in my cart that is an article of clothing. On Amazon, the item has a drop-down menu to select a size. But there's nowhere to specify a size on the Awardco site. How do I choose a size?

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  • Brandon Orme

    Hi Nate,

    Thanks for reaching out. I am so sorry. Amazon currently does not allow the ability to select a size through the platform for many of its items.  If the size of the item you are searching for does not appear in the title or description, I recommend looking for another option.  Again, I apologize for this inconvenience. Please contact our Support team at support@awardco.com with any other questions.

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