Canceling or Returning an Amazon Order Follow

Comments

4 comments

  • Phil Stump

    I find a CHAT feature to click on but I do not find a SUPPORT feature/button.  Am I looking in the wrong place?

     

    0
    Comment actions Permalink
  • Nick Frazier

    Phil,

    Great question! The 'Support' button's label was recently changed to 'Chat.' Clicking on the 'Chat' button will initiate a chat with the Awardco support team if it is within Awardco's working hours. If you attempt to initiate a chat after hours, it will create a support ticket for you. Either way our team will get your request. 

    All the best, 
    Nick

    0
    Comment actions Permalink
  • Srikumaran Srinivasan

    Instead of bot, I need to talk to the customer, my product is still on hold without my OTP

    1
    Comment actions Permalink
  • Brandon Orme

    Hi Srikumaran,

    We'd love to help you with your inquiry. Please send an email to support@awardco.com elaborating more on your issue and we'll assist you!

    Thank you,

    Brandon O.

    0
    Comment actions Permalink

Please sign in to leave a comment.