Customize Recognition Settings

 This article is designed to help you customize the settings of your company's Recognition process inside the Awardco® platform by going through the various options on the Recognition page. 

Quick Fix

Click Admin. > Settings. > Recognition. > Make your desired changes. 

Step by Step Instructions

First, you'll need to Log In as an Admin. 

Next, click on Settings. 

In the Settings bar, click on Recognition. 

The Recognition page will let you customize the various aspects of the Recognition process that you and your employees will experience when you Recognize someone on the Awardco platform. 

First decide if you're going to allow Recognition at all by toggling it On or Off. 

Next choose what to call the Recognize tab. Leaving this field blank will leave it as the default Recognize. 

To customize the Recognize tab, simply type what you want it to say in the Recognition Label field. 

The text you enter there will be immediately reflected on the Recognize tab. 

Next you can choose to use the Advanced or Basic version of the Recognition Form. This is the page that Users will fill out when Recognizing someone. You can switch back and forth between each form by clicking Advanced or Basic. 

Advanced Recognition Form

The Advanced Recognition form is great for all-in-one Recognition similar to Twitter. You can search through Users (by their username) by typing in "@" and then their name. Type Hashtags directly into the text box to use them. If you aren't sure which Users or Hashtags are available, you can find them by typing "@" or "#" into the Recognition text box. 

Select which Budget a monetary Recognition will come from. Enter the Amount you want to give the recipient. Select whether it will be Public (available on your company's Social Feed) or Private (only available to the recipient), and then hit Recognize to send it. 

Basic Recognition Form

The Basic Recognition form breaks out the User and Message options and puts them each in their own field, and includes a hashtag search bar to let Users see which hashtags they can use. 

 

You can search Users by typing them into the Users bar. Type your Recognition message in the main box. Type "#" in the Tags box to see the list of available Hashtags. Selecting a Hashtag in the Tags box will apply it to the Recognition. 

Select which Budget a monetary Recognition will come from. Enter the Amount you want to give the recipient. Select whether it will be Public (available on your company's Social Feed) or Private (only available to the recipient), and then hit Recognize to send it. 

 Social Feed Options

 To change the options of the Social Feed, simply turn the options On or Off. 

If you want everyone to be able to see Recognition Messages, turn On the Social Recognition option. To keep Recognition Messages private, turn Off the Social Recognition option.

Votes and Comments will only be available if Social Recognition is turned On. 

Turning On the Votes option will let Users click a star icon to indicate that they like a posted Recognition Message. 

Turning On the Comments section will let Users respond to posted Recognition Messages with their own comments.  

Help Button

If your Users are having trouble accessing information on the Recognize page, or if you want to give them special instructions, you can turn on the Help button by clicking Edit.

This will appear on the Recognize page for Users to click on. When they click Help they will see the message you include in the Help page. 

Type the word or phrase you want Users to click on when they need help into the Display box. 

Type your help message into the Content box. When your message is complete, hit Save. 

Once this information is saved it will be what is displayed when your Users click the Help button. 

Print Template

Managers have the ability to print off a Recognition to give to an employee. You can customize the template by clicking Edit. 

You can edit each line of the Print Template. Once you've finished making your changes, click Save.

You can also edit the different email templates that your company uses. These are the messages that are emailed to your employees when they receive notification of their Recognition. You can add your own email templates based on the programs your company is running. 

You can edit a template by clicking its name. 

You can click Add Template to create a new one. 

You can get rid of any template except the Standard Recognition template by clicking Delete. 

If you have more questions, please tell us how we can improve and clarify this topic by commenting below. You can also submit a Support Ticket for more assistance.