This article addresses redeeming points in the platform for a Virtual Prepaid Card. If you have already redeemed your points for a card and are looking to activate the card, please see Virtual Prepaid Card & Policies.
Step by Step Instructions
Sign in to your company's Awardco platform. You will be brought to the front page of your account.
*Note: Your screen may look different from the one displayed below. It should show your company's logo and preferred color scheme. However, as long as you see your name in the top right hand corner, you will be able to order.
Once you see a screen resembling the one shown below, hover your mouse over the Spend Points tab. This will cause a menu to drop down which will allow you to select how you would like to spend your points. In the drop down menu you will select Virtual Prepaid Cards.
*Note: The Virtual Prepaid Cards option might not be available for your company. If you do not see Virtual Prepaid Cards listed in the drop down menu, you will not be able to use points to redeem a Virtual Prepaid Card.
Selecting Virtual Prepaid Cards will bring you to the Prepaid Card redemption screen. Here you will need to enter the desired value for the Prepaid Card. Once you enter the desired card value, the blue points indicator will display the point amount required to redeem the Prepaid Card. Press Place Order once you are ready to continue.
*Note: While the sample screen shows Visa and United States Dollars, your screen will show the available card company and currency in your country.
Once you click Place Order a box will pop up prompting you to enter your email address. You will be asked to confirm your email to ensure you receive your Virtual Prepaid Card at the correct email address. Press OK to place your order.
Once you have submitted your Virtual Prepaid Card redemption order, you will receive your redemption link at the email address you entered. This link will remain active for four months and must be activated before it expires. For instructions on redeeming your Virtual Prepaid Card, please see the article titled, Activating Your Virtual Prepaid Card.
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