Cancelling Hotel Reservations

If your plans change, the last thing you want is your hotel room go to waste! In this article we will cover cancelling hotel reservations and sending Awardco confirmation of that cancellation to receive the points back into your account. 

Quick Fix

Follow cancellation instructions in your confirmation email from Priceline > 

Forward cancellation confirmation email from Priceline to [e-mail] >

An Awardco representative will place the points back into your account after 

confirming cancellation with Priceline

Step by Step Instructions

Because hotel reservations go through Priceline's reservation system, you will need to cancel your hotel room by following the instructions you received in your original confirmation email from Priceline. Please be aware that there are some instances where you will be unable to cancel your reservation. As there is no guarantee that your reservation will be eligible for cancellation, contacting a Priceline representative as soon as you can is your best course of action in this situation. 

Note: Awardco is not be authorized to communicate with Priceline on your behalf. Any alterations or cancellations to a hotel reservation must come directly from the guest. 

Once you have cancelled the reservation with Priceline, you will receive an email confirming this cancellation. 

Forward the email from Priceline confirming your cancellation to [e-mail]. An Awardco support agent will confirm the cancellation and return your points to your account. 

If you feel this article left your questions unanswered, please let us know how we can improve and clarify this topic by commenting below.