Sometimes plans change. When they do, the last thing you want is to see that hotel room go to waste! In this article we will cover cancelling hotel reservations and sending us confirmation to receive your points back into your account.
Follow cancellation instructions in your confirmation email from Priceline. >
Forward cancellation confirmation email from Priceline to firstname.lastname@example.org. >
An Awardco representative will place the points back into your account after
confirming cancellation with Priceline.
Step by Step Instructions
Because hotel reservations go through Priceline's reservation system, you will need to cancel your hotel room by following the instructions you received in your original confirmation email from Priceline. Please be aware that there are some instances where you will be unable to cancel your reservation. As there is no guarantee that your reservation will be eligible for cancellation, quickly contacting a Priceline representative is your best course of action in this situation.
Note: Awardco will not be authorized to communicate with Priceline on your behalf. Any alterations or cancellations to a hotel reservation MUST come directly from the guest.
Once you have cancelled the reservation with Priceline, you will receive an email confirming this cancellation.
Forward the email from Priceline confirming your cancellation to email@example.com. An Awardco Support agent will confirm the cancellation and return your points to your account.
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