Creating Your Own Company Store with Branded Items Follow
By partnering with a high-end manufacturer of custom branded clothing and accessory items, Awardco provides clients the option to offer custom branded products for redemption directly in your employee recognition platform. Take another item off your administrative plate and turn over the responsibility for the setup, quality assurance, and fulfillment logistics associated with this redemption option by utilizing Awardco's company store feature.
How the Store Works
Once enabled and configured, the company store redemption option is displayed alongside your platform's other redemption options and will operate much the same. The store itself is designed to have the same look and feel as the rest of your platform. Employees are able to browse the available items in the store and use their points to make redemptions.
The company store feature is only currently available in the United States and Canada. Tracking information will be available for products once they are shipped. While free shipping is available in the United States, orders shipped to Canada have international shipping costs applied when the product is shipped.
Once an item is ordered from your recognition platform, the order will be sent to the Awardco fulfillment team who will work with our partners to quickly process and ship the order to the employee's designated address. Ordered products ship 7-12 business days after the order is placed. At this time, because each item is customized with your company logo through embroidery, screen printing, or engraving, returns are not possible unless the item ordered is defective.
Available Items and Configuration
There are 36 products available for selection in the company store. You may select one of these items, all of these items, or any number in between. There is no minimum order for items from the company store. Each of these products can be branded with your company’s logo and most items have a variety of color combinations. The placement of the logo on these items is preset. Additional customization, such as logo placement, color, or predefined settings can be discussed with your account manager. There may be additional customization fees associated with such customization.
To view the available products, reach out to your Awardco point of contact. To provide you with the most up-to-date and accurate experience, your contact will configure a sandbox account that matches your platform settings and will launch a demo catalog in that site. This will allow you to preview the employee experience as you view each item and make your selections. In this demo catalog, the prices listed with each item are the prices that will be charged to your organization when your employees redeem that option.
From September 1 - November 30, 2020, the setup and sample kit fees will be waved.
To set up your company store, please have a full color vector file of your company logo ready. A vector file is an image that is based on mathematical curves and pathways rather than pixels. This makes the image the same resolution regardless of the size, and is ideal for placing a logo on a physical item. If you are unable to provide a vector file, please let your account manager know.
Once you have indicated your interest in setting up this store to your account manager, and have provided your vector file, your account manager will set up the demo catalog for you to view in your sandbox account and will send digital designs with your logo on a handful of your favorite items.
Before the company store is pushed live, you will have the opportunity to receive a sample kit of one hat, one t-shirt, and one water bottle with Awardco branding so that you can verify the quality of the product. Your company store will take 2-7 business days to configure.
If you feel this article left your questions unanswered, please contact your account manager so we can better assist you.