Using Lazada Wallets

Lazada Wallets is a redemption option that is available only to users located in the Philippines who are part of organizations that have configured this option. Lazada Wallets works like a gift card but instead of receiving a Lazada Gift Card, the value of the points will be transferred to the employee's linked Lazada Wallet account.  

Activate Your Lazada Wallet at Lazada.com.ph

Before you can send your points from Awardco to your Lazada Wallet, you must set up your Lazada Wallet. Just because you have a Lazada account does not mean you have an active Lazada Wallet. To activate your Lazada Wallet, follow the following instructions: 

1. Login to your account
2. When using mobile, click on Account > Lazada Wallet. When using a desktop, click here.
3. Click on Activate My Wallet
4. Enter your active mobile phone number. Click on "Send Code" to receive a one-time SMS code. Enter the code you receive and click Verify Mobile Number. 

         

For additional questions about setting up your Lazada Wallet, visit the Lazada help guides and reach out to the Lazada customer support team. 

Transferring Awardco Points to Lazada Wallets

To transfer your points to your Lazada Wallet, you will need to go into your Awardco account and redeem your points for the Lazada Wallets redemption option. Login to your account and navigate to the Lazada Wallet redemption page. Once on the page, you will enter the number of points you would like to redeem and send to your Lazada Wallet. Follow the instructions on that page. 

Once you are ready to place your order, click "Place Order." A screen will pop up asking you to enter your email address and mobile phone number. Please note, the email address and phone number you enter must match the email and phone number you have listed in your Lazada account. If the information entered here does not match the information in your Lazada account, the transfer of funds will be unsuccessful. 

Lazada Wallets FAQ

Are there any fees for the use of Lazada Wallets?

No fees are charged for the use of Lazada Wallets. 

Can I have more than one Lazada Wallet tied to my account?

No. Only one Lazada Wallet is permitted for each Lazada user account. 

If I don't have an active mobile phone number, is it possible to activate a Lazada Wallet connected to my account?

A mobile number is required to activate a Lazada Wallet. 

Is it possible to return funds in my Lazada Wallet for points in the Awardco platform? 

It is not possible to return funds from a Lazada Wallet to Awardco after the funds have been transferred.