Classic Microsoft Teams Integration: How to Recognize

For organizations utilizing Microsoft Teams as their preferred business communication platform, recognizing your employees and coworkers has never been easier. The Awardco Microsoft Teams integration allows you to process recognitions with your established Awardco recognition programs directly in the Microsoft Teams application.

If you are an Awardco Administrator looking to add the application for your organization, see Communication Channel Integrations. Please reference this article to learn about our newer integration with Microsoft Teams.

Linking Accounts

To begin, we'll need to link your Awardco and Microsoft Teams accounts. Open your Teams application and navigate "Apps" tab in your sidebar. Once in the Apps section, search for "Awardco" and click the Awardco application in the search results. A pop-up will appear explaining the app details, the access you are providing the Awardco app, and the Awardco privacy policy and terms of use. Click "Add" when you are ready to add the app to your Microsoft Teams account. 

After you add the Awardco app to your Teams account, you will be automatically redirected to the Awardco app and from there, will be able to connect your Microsoft Teams and Awardco accounts. In the app, click the "Sign in with Awardco" button and login to your Awardco account once you are redirected to your platform login page. 

After you have logged into your Awardco account, you will be prompted to allow Awardco to connect directly to your Microsoft Teams account. Click "Accept" to continue. Once the success message shown below is displayed, you will be ready to go back to your Microsoft Teams account to process your first recognition. Please note, once you return your Teams account, the prompt to sign into your Awardco account will still be visible. As long as you have seen the success message shown below in your Awardco account, you're ready to begin recognizing. 

Sending Recognitions

Now that your accounts are connected, you're ready to begin recognizing. 

• Go to the Awardco app in your Microsoft Teams account
• Send the message "recognize" to the app
• Enter the name of the user you wish to recognize and hit search.

The system will not suggest possible users until you submit your search. After you search for your recipient, the system will ask you to select the exact name of the person you're recognizing.

• Make your selection and click "Add Selected." Once you have added your recipient, you have the option to add additional recipients or to continue with your current selection.

Please note, if you elect to recognize multiple individuals at the same time, you will send all of the recipients the same recognition. If you would like to recognize different individuals for different reasons, please process your recognitions separately, one at a time.

• Click "Continue" once you're ready to proceed. 

Once you've selected your recipient, you will need to select the recognition program you will be recognizing the recipient in. Even if you only have access to one program type, you will need to select that program from the drop down menu. Select the program and click "Continue." In the next screen you will enter your reason for recognition, select your tags, determine if the recognition is public or private, and if you have access to a budget you will select the points to be awarded here. Review your inputs and press "Finish!" once you're ready to submit the award. After the recognition is submitted, you will receive a message stating "Your recognition was submitted!" and you will be able to see the recognition in your Awardco account feed. 

After the recognitions have been posted in Microsoft Teams or in the Awardco platform, they will be reflected in both Microsoft Teams and the Awardco platform. 

If you feel this article left your questions unanswered, please let us know how we can improve and clarify this topic by commenting below. If your question is more complex, please submit a Support Ticket so we can get in touch with you.