How to create a Company Store

Awardco offers an option for a company store with branded items. It includes a variety of items that can be branded with the company logo, and most items have a variety of color options. This company store can be set up as part of the Award network on the platform. 

The purpose of the company store is to make a simple, easy option for employees to be able to buy company swag. It uses a variety of vendors in order to get clients the best products, for the best prices, in the quickest amount of time.

Location Availability

United States - Free shipping is available for the U.S.

Canada - Any additional shipping fees (tax, tariffs, ect.) will be charged to the company for Canadian orders after the item is shipped.

International - Not available. Coming Soon.

Important Pricing Notes

• Please contact your CSM or Implementation Consultant for specific pricing based on your intended Company Store
• One-time fee will be charged for each additional logo
• A one-time setup fee and an annual renewal fee will be charged on all company
• Item prices are subject to change
• Extra fees may be applied for plus sizes. Plus sizes can be disabled upon request
• One-time setup fees include the cost of the standard sample kit

Company Store Options

 

Standard Company Store

• Offers a preset catalog of high-quality items with the setup for each item pre-configured
• There are 35+ items and there are more getting added constantly as we add more vendors to the store. This number may fluctuate up or down as we add more standard items or if items get discontinued by our vendors.
• You can launch with all standard items or any subset of standard items.
• You can remove color options
• The preset catalog will be revisited by the Awardco team every 6 months to keep offerings/design up to date and fresh.
• You will be notified of any changes
• Items can be replicated with additional logos and can be placed in one catalog or across multiple catalogs
• A one-time fee will be charged for each additional logo
• Physical sampling/approval is required
• Clients can make any needed changes after the initial setup such as switching out the logo or adding more standard items if they did not initially launch with all 35+ items
• The annual renewal fee on all company stores accounts for any ongoing changes and maintenance.
• Standard items, sizing, branding, and pricing may be viewed on the company store catalog.

Custom Company Store

• Offers a preset catalog of high-quality items with the setup for each item pre-configured
• There are 35+ items and there are more getting added constantly as we add more vendors to the store. This number may fluctuate up or down as we add more standard items or if items get discontinued by our vendors.
• You can launch with all standard items or any subset of standard items, or more than what is provided in the standard items.
• This is done by the company store team, looking through the vendor catalogs for the client, and finding wanted items.
• You can remove color options
• You can launch with their choosing of color options to be shown on the company store page.
• You can change logo colors that are not provided in the standard catalog.
• The preset catalog will be revisited by the Awardco team every 6 months to keep offerings/design up to date and fresh.
• You will be notified of any changes
• Items can be replicated with additional logos and can be placed in one catalog or across multiple catalogs
• A one-time fee will be charged for each additional logo
• Physical sampling/approval is required
• Clients can make any needed changes after the initial setup such as switching out the logo or adding more standard items if they did not initially launch with all 35+ items, or desire more items.
• The annual renewal fee on all company stores accounts for any ongoing changes and maintenance.
• Standard items, sizing, branding, and pricing may be viewed on the company store catalog.
• Custom items, sizing, branding, and pricing may be viewed upon request.

Setup

There are many custom decision to be made when creating a company store. With that in mind the entire setup process can usually can take anywhere from 4-8 weeks, depending on the amount of time it takes to receive approvals from the client admins.

Once enabled and configured, the company store redemption option is displayed alongside your platform’s other redemption options and will operate much the same. The store itself is designed to have the same look and feel as the rest of your platform. Employees are able to browse the available items in the store and use their points to make redemptions.

Once an item is ordered from your recognition platform, the order will be sent to the Awardco fulfillment team who will work with our partners to quickly process and ship the order to the employee’s designated address. Ordered products ship 10-14 business days after the order is placed. At this time, because each item is customized with your company logo through embroidery, screen printing, or engraving, returns are not possible unless the item ordered is defective.

 

Samples

After configuring your company store you will have a sample kit sent to you, the cost of the sample kit is included in your set up costs. Additional samples will be available at an additional price. The timeline to receive your sample kit is 14 days after your company store has been digitally approved. The sample kit contains:

• Men’s or Women’s short sleeve crew T-shirt (direct to garment)
• Flexfit - Adult Hat (embroidery)
• 20 oz. Black Ringneck Tumbler (laser engraved)

Order Timing and Shipping

• Employees can expect to receive their customized swag on average, 14 business days from when order is placed.
• Items will usually ship within 10 business days from when order is placed.
• Shipping will take on average 1-5 business days within the United States and longer depending on the international destination.
• Tracking information will be available once the order is shipped. This can be seen in the order history within the individual's Awardco account. If there is an error, the company store team can find the tracking information.
• Free shipping is available in the United States only. Any additional shipping fees(tax, tariffs, ect.) will be charged to the company for Canadian customers after the item is shipped. It will appear in the redemption details report.

Returns and Exchanges

• All sales on the company store are final, and as such there will be no returns or exchanges. However, for extenuating circumstances such as defective or damaged products we will happily make an exception. In this case we encourage clients to reach out to our support team for help returning and replacing defective items.
• Fit is true to size. Size charts/guides coming soon.
• No warranties are offered for any products purchased on the company store. However, as before, if the product is defective or broken, we encourage consumers to contact support.

Payment

• Items purchased through the company store are paid ONLY through your funding account.
• Credit card on file and any other payment method outside the funding account is not available for the company store.

Please reference our company store catalog in the attached PDF.

If you have any questions, please contact our Awardco Support Team.